Privacy Policy

Introduction

Welcome to https://collision-repair-standards.dentrepair-talk.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in accordance with various international privacy laws and regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Consumer Sales and Privacy Act (UCPA), Utah, USA
Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Connecticut, USA
Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://collision-repair-standards.dentrepair-talk.com
Any mobile applications or software developed by us and made available for download
Online services and products offered through our platform
Interactions between users and our support team

Please be aware that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the processes we engage in when:

You utilize our online applications, software, or services as an authorized user
You visit our websites linked to this Privacy Statement
We communicate with you via emails, calls, text messages (SMS), or newsletters

Personal Data Collection

We collect various types of personal data, including but not limited to:

Account Information: Details associated with your registration, such as user name, email address, and password.
Payment Information: Transaction details, payment method information, and billing addresses used for purchases or subscriptions.
Financial Information: Data related to your financial status or transactions, if provided.
Purchase Information: Records of products or services purchased through our platform, including quantities and order history.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
Location Data: Geolocation data when you access our services on a mobile device.
Feedback: Responses to surveys, feedback forms, or product reviews that you choose to share.
Social Media Information: Data from social media platforms when users interact with our content or share it.
Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various methods: user input forms, account creation processes, automated tracking technologies (like cookies and device fingerprints), analytics tools, and third-party data providers who assist us in verifying and enhancing customer information.

Cookies

We use cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your browser or device by our website:

Strictly Necessary Cookies: These ensure the basic functionality of our platform, such as allowing you to log in and access secure areas.
Preference Cookies: Tailored settings and preferences, like language selection, help us provide a personalized experience.
Analytics Cookies: Used by analytics providers to track website performance, user behavior, and gather aggregate data for improvement purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. When we no longer need this data, we securely delete or anonymize it to prevent unauthorized access or use. Our retention periods are determined based on legal obligations, tax requirements, financial record-keeping, and business needs.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Access controls and employee training on data protection best practices.
Regular security audits and penetration testing to identify and mitigate risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any information associated with their account as quickly as possible.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
Restriction: Limiting our use of your personal data in specific circumstances.
Data Portability: Obtaining a copy of your data in a structured format for use with another service provider.
Objection: Opposing the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise any of these rights, please contact our Data Protection Officer via the contact details provided below. We will respond to valid requests in a timely manner, consistent with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will become effective upon publication. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any inquiries related to privacy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Postal Mail: Collision Repair Standards Privacy Team, [Address]

We value your trust in our commitment to protecting your personal information. This Privacy Policy was last updated on [Date].